Privacy Policy

At Living Tree Community Foods we recognize that our customers are concerned about the privacy of the information that we collect from our customers and our plans for using this information. Our goal is to ensure that we only gather information about you that you want us to have and that we only use this information after we have told you how it will be used and have given you the opportunity to consent to its use.

The following is an overview of why Living Tree Community Foods collects customer information; what we do with customer information; and how you can control access to and distribution of the information that you provide to Living Tree.

Why We Collect Customer Information

One of the ways Living Tree Community Foods ensures that it is developing products that meet the needs of our customers is to gather information directly from them. We like to know who our customers are, what types of products they use, and what their product expectations are. Through market research projects, customer feedback and registration we are able to explore what is or is not attractive about our products.

Marking Your Name Private After You Register With Us

If you choose to register with us, and then later decide that you no longer want to receive e-mail or information from Living Tree, you may contact us at:

Customer Service
Living Tree Community Foods
P.O. Box 10082
Berkeley, CA 94709
Telephone: 510-526-7106 ext. 12
Fax: 510-526-9516
E-mail: info@livingtreecommunity.com

Additions, corrections or other changes to customer information will usually take 4 to 6 weeks.

Deleting Your Name From Our Customer List Entirely

If you decide that you no longer wish to have your name on our customer list at all, please contact us at the address above. Deletion of your information will usually take 4 to 6 weeks.

Updating or Correcting Your Information

If your information changes or you become aware that there is an error in your information, please contact us at the address above. Please allow sufficient time for us to change our records.

Security of Your Information When Purchasing Products from Living Tree

Living Tree uses Secure Socket Layer (SSL) Protocol for browsers that support 128-bit encryption (such as Netscape¨ Navigator version 2.0 or greater, or Microsoft Internet Explorer version 2.1 or greater). SSL encrypts information as it travels between the customer and LinkPoint so that your purchase information cannot be read as it travels over the Internet.

If you are not using a browser which adheres to SSL Protocol and does not support 128 bit encryption, the information you provide may not be secure and we recommend that you contact Living Tree directly by phone to order products.

A change in the URL from http:// to https:// notifies you that you are using SSL. If the URL on a page asking you to provide personal information remains as http://, beware: this may result in an insecure transmission.

When processing credit card purchases over the Internet, our third party service provider, LinkPoint.com, will verify your credit card information with the appropriate financial institution prior to processing your purchase. LinkPoint.com will not supply this information to Living Tree Commmunity Foods or to any other third party.